Travel Innovation and Technology Trends 2024

Summary

Please note: when purchasing the Travel Innovation and Technology Trends 2024 series, you will have immediate access to this Summary report, as well as the six in-depth, trend articles publishing over the coming five months.

If 2023 was the year that generative artificial intelligence (AI) grabbed all the headlines, 2024 will be the year that companies start operationalizing it. Seemingly overnight, the technology has gone from mysterious, sci-fi fodder to a ubiquitous tool, quietly working in the background. And while generative AI seems to dominate tech-related headlines, there are many other things happening in travel and technology that will influence travel businesses operations in the coming years.

Each year, Phocuswright's expert analysts identify the technology and innovation trends that will influence travel significantly in the coming year and beyond. In 2024, we’re giving generative AI the attention it deserves. But we’re also bubbling up underappreciated technologies, preparing for a future of digital identities and currencies, and keeping the focus on sustainability.

Purchase this report for complete access to the full articles that will be published from now through July 2024, covering the following six key travel technology trends: 

• At a Crossroads: Underappreciated Tech in Travel
• Who Owns the Customer Profile? How About the Customer?!
• Green Dilemma: How Cutting Emissions Cuts Into Corporate Travel
• From Buzzword to Bottom Line: Keeping Pace With Gen AI in Travel
• True Automated AI in Travel Is Coming
• CBDCs Are Coming: Is the Travel Industry (and the World) Ready?

And for additional insight, check out this free Phocuswright webinar that previewed each of these hot topics. Please stay tuned for each full trend analysis, and for details on a July 2024 webinar in which we’ll discuss these trends live.